ASSIGNMENT – Customer calls FCR to pick up a vehicle. In most cases a general repair estimate is available before hand and any other coordination between the insurance company is typically handled by our staff. We offer these services to ensure the fastest turnaround times in the country Guaranteed!
TOWING – Towing is typically scheduled within 24 hours of assignment. Our large in-house fleet of wreckers enables us to quickly pick up your damaged unit. We offer our customers the most economical option for pick-up and delivery anywhere in the country.
PRELIMINARY ESTIMATE – Mitchell Medium is used to complete a Preliminary Estimate. The estimate is typically completed within 48 Hours of vehicle arriving on the FCR yard and sent to the customer for approval.
VEHICLE ENTERS THE REPAIR SHOP – Once the estimate is approved the vehicle enters the shop for repairs.
The following Steps are taken:
REPAIRS ARE COMPLETED – Once the vehicle is completed it undergoes a double-blind 50-point inspection. After the completion of the inspection the vehicle is scheduled for delivery.
VEHICLE IS DELIVERED TO CUSTOMER