ASSIGNMENT – Customer calls FCR to pick up a vehicle.
TOWING – Towing is typically scheduled within 24 hours of assignment.
PRELIMINARY ESTIMATE – Mitchell Medium is used to complete a Preliminary Estimate. The estimate is typically completed within 48 Hours of vehicle arriving on the FCR yard and sent to the customer for approval.
VEHICLE ENTERS THE REPAIR SHOP – Once the estimate is approved the vehicle enters the shop for repairs.
The following Steps are taken:
REPAIRS ARE COMPLETED – Once the vehicle is completed it undergoes a double-blind 50-point inspection. After the completion of the inspection the vehicle is scheduled for delivery.
VEHICLE IS DELIVERED TO CUSTOMER