We understand that time equals money and our repair process ensures quality workmanship with unsurpassed industry turnaround times.

Step 1

ASSIGNMENT – Customer calls FCR to pick up a vehicle.

dialing a phone

Step 2

TOWING – Towing is typically scheduled within 24 hours of assignment.

retrieval coverage

Step 3

PRELIMINARY ESTIMATE – Mitchell Medium is used to complete a Preliminary Estimate. The estimate is typically completed within 48 Hours of vehicle arriving on the FCR yard and sent to the customer for approval.


Step 4

VEHICLE ENTERS THE REPAIR SHOP – Once the estimate is approved the vehicle enters the shop for repairs.

The following Steps are taken:

  1. Parts are pulled and prepared.
  2. Vehicle enters the wash bay – the vehicle is given a thorough cleaning which ensures accuracy of estimate. The cab is cleaned out and contents boxed and cataloged.
  3. Vehicle is assigned a bay and repairs begin.

Step 5

REPAIRS ARE COMPLETED – Once the vehicle is completed it undergoes a double-blind 50-point inspection. After the completion of the inspection the vehicle is scheduled for delivery.

repaired truck

Step 6