82,000 sq ft state-of-the-art facility · Rickman, Tennessee
Our Freightliner facility is an 82,000-square-foot state-of-the-art repair shop in Rickman, Tennessee. Our skilled, certified technicians take pride in repairing every vehicle correctly and on time. When a customer hands us their truck, they hand us their trust — FCR doesn't want one-time customers; we want customers for life.
We pride ourselves on the best turnaround times in the industry — typically 1–3 days for light damage, 3–5 days for medium, and 6–15 days for heavy damage. A typical Class 8 body shop averages 15–48 days.
Our Freightliner parts warehouse is the largest in the Southeast. When a truck arrives and is approved for repairs, we typically have the parts in stock to begin immediately — unsurpassed turn times mean our customers aren't paying for valuable assets to sit and wait on parts.
At FCR we keep the entire repair process in-house, eliminating any outsourcing:
Communication is the key to successful partnerships. From pickup to delivery, our team provides weekly — and sometimes daily — updates. Our customer services include: