The Paccar International Facility

FCR’s Paccar / International facility is a 50,000-square foot state of the art repair shop located in Livingston, Tennessee. Our skilled and certified technicians take pride in ensuring that each vehicle is repaired correctly and in a timely manner. Our team understands that when our customers give us a vehicle to repair they are also giving us their trust. FCR does not want to gain one time customers; we want to gain customers for life.

FCR building in Sparta TN

Within the repair shop is a large Paccar International warehouse which stocks parts specific to the Peterbilt 389 and the Peterbilt 579.  The warehouse allows FCR to increase productivity and get the vehicle back on the road quickly.

Other Services Include

  • Google Drive Customer Access
  • Customer Repair Status (M-W-F)
  • State of the Art Paint Booth
  • Service Center
  • Customer Cab Alignment System
  • Bee-Line Chassis and Suspension Correction System

Peterbilt Staff Contact Information

Billy Hutton, Manager

Melissa Tallent, National Sales Manager

Susan Smartt, Parts Manager

Kristen Hunter, Administrative Assistant

Collision and Repair Customer First Services

  • FCR has tow trucks standing by staffed with only the most experienced drivers who handle each and every vehicle with the utmost care using only top of the line equipment.
  • Google Drive customer access – each customer is provided with login to a Google Drive account. When the vehicle enters the repair shop approximately 20 pictures are taken and upload to the account and pictures are taken during the repair process and the customer can monitor the progress.
  • Customer repair log is generated on Monday, Wednesday, and Friday and details the progression of the repair as well as projected completion date.