PACCAR | International

The Paccar International Facility

FCR building in Sparta TN

Unsurpassed turnaround times

FCR’s Paccar / International facility is a 50,000-square foot state of the art repair shop located in Livingston, Tennessee. Our skilled and certified technicians take pride in ensuring that each vehicle is repaired correctly and in a timely manner. Our team understands that when our customers give us a vehicle to repair they are also giving us their trust. FCR does not want to gain one time customers; we want to gain customers for life.

Parts warehouse

Within the repair shop is a large Paccar International warehouse which stocks parts specific to the Peterbilt 389 and the Peterbilt 579.  The warehouse allows FCR to increase productivity and get the vehicle back on the road quickly.

One-stop collision repair

At FCR, we have the following services which allows us to be a one-stop collision repair shop and eliminates any outsourcing of the repair process:

  • Customer Cab Alignment System
  • Bee-Line Chassis and Suspension Correction System
  • State of the Art Paint Booth

Customer Service

FCR believes that communication is the key to building successful partnerships. From pickup to delivery, the FCR customer service team provides the company/owner operator with weekly (and sometimes) daily updates. We do not want to gain a one-time customer; we want to gain customers for life. Our customer services include:

  • Daily progress reports
  • One-Drive pictures for accident repairs and completion
  • Assigned Customer Account Manager